7 Ways To Grow Your Business – Step 1
Understanding Your Business
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Increase your customer retention
“Good service leads to multiple sales. If you take good care of your customers, they will open doors you could never open by yourself.” – Jim Rohn
Which of the 7 ways to grow is the cheapest and easiest?
By increasing your customer retention.
That’s why it is top of the list and the first one which we’ll look at.
Simply looking after your customers better is a fast track to growth.
It is 6 times cheaper to sell to an existing customer than a new customer.
What do you do to delight your customers?
Following the FGG principle, you can:
What are the problems your customers are experiencing that your services can provide a solution to?
Do you have this as a product or service? If not, go and get it.
Retaining customers is also a powerful way to generate referrals which is covered in Step 2.
Click here for a downloadable actions and ideas list on Step 1.
Step 2 is available here.
Get in touch if you’d like any help with retaining customers.
